Frequently Asked Questions
Get your answers quickly, either here, or whatsapp Stanley @ 018-3938733
What is BV & PV?
BV & PV stands for Bonus Value and Point Value respectively, used for calculating commissions.
Click the image below for an interactive tutorial.
Do you accept credit cards online?
No we can’t.
By selling to you at member’s price (about 20% off retail), the profit margins are much less. Nevertheless we strive to reduce costs and pass on the discounts to you.
We accept online bank transfers for orders outside of Kuala Lumpur. Courier is outsourced and they are not authorized to accept payments.
We accept cash for deliveries within Kuala Lumpur. An in-house courier on motorcycle is authorized to accept payments.
How far do you deliver to?
We provide free delivery to Whole of Malaysia when your purchase is RM250 and above of items with BV & PV.
Northern Region: Perlis, Kedah, Penang, Perak
East Coast Region: Kelantan, Terengganu, Pahang
Central Region: Selangor, federal territories of Kuala Lumpur and Putrajaya
Southern Region: Negeri Sembilan, Malacca, Johor
and anywhere in between 😀
Warranty
Is your juicer broken?
Do your distillers need repair?
Have your rebounder given way?
All warranties are handled by NewLife HQ. Simply bring your item & receipt & warranty card with you to the address below!
NewLife™ Petaling Jaya
Wisma NewLife No. 171, Jalan SS 2/24, 47300 Petaling Jaya, Selangor Darul Ehsan
Tel : +60378776500
